True leaders recognize that people are their greatest assets and that they get things done through other people. They know they can’t do it alone. Whether you’re leading a corporation, a small business, a community or a social organization, the people around you will determine the magnitude of success of that which you wish to accomplish. You can become a more effective leader by doing the following:
1. Surround yourself with excellent people.
Leaders have learned that one way to attract excellent people into their lives is to believe in their own excellence. Each of us is a special human being with unique skills, talents, and abilities. By truly believing in the value of their contributions, leaders will attract those people and things into their life that will ensure the success of their vision and goals.
Effective leaders know that we can control our destiny through our attitude. Therefore, it is important to remain positive, both when we are with other people and when we are alone. Positive attracts positive, and excellence attracts excellence; thus, a positive attitude will help to enlist excellent people in support of our vision.
2. Align people behind your vision and strategies.
Leaders are passionate about their vision, and they inspire a shared vision. To enlist support for their vision, leaders need to speak the language of those they wish to enlist. In order to do this, it is imperative that leaders truly care about the interests of people and understand their needs, desires, hopes, dreams, and aspirations. A leader’s ability to show that she cares, coupled with her enthusiasm for her vision, will inspire people to commit.
Research has shown that when leaders clearly articulate their vision for an organization, there are higher levels of commitment, motivation, loyalty, productivity, and pride in the organization. It is of utmost importance to speak positively and from the heart.
3. Generate excitement and enthusiasm.
Excitement and enthusiasm are contagious. If a leader is truly excited about a vision or a project, others also will become excited and want to be part of it. John Hersey, leadership specialist and co-author of The 4 Pillars of Contagious Leadership, lists the following advantages for organizations when they practice what he calls contagious leadership:
- Less attrition
- Better communications
- More effective teamwork
- Higher productivity
- Increased optimism
- Renewed creativity
- Attraction of superior talent
- Contagious leadership succession
John also discusses the advantages of contagious leadership for individuals within an organization, which include higher productivity and increased optimism, as well as more focus, fulfillment, energy, unleashed creativity, and more fun.
4. Create synergy.
Mathematics was one of my majors in college, and it took me a long time to learn that one plus one was really greater than two. Throughout my education, I had been rewarded for individual achievement. Once established in a business environment, I became aware of the power of a well-functioning team. By working with other people who may complement our strengths, we are able to enhance our results. One of my favorite Japanese proverbs is “None of us is as smart as all of us.”
5. Develop cooperative relationships and partnerships.
Although we live in a world of competition, the most effective leaders realize that the development of cooperative relationships and partnerships can contribute more to their success than focusing on competition. This earth is filled with abundance, and our relationships with others will contribute significantly to achieving our goals.
6. Expect the best from people.
People really do want to do their best, and they will strongly support a leader who believes in them and their abilities. Early in my career as an information systems supervisor, I had just one person reporting to me. He was a very bright computer programmer, who was new to this country and to the programming profession. Although he had not written many programs, I knew that he could accomplish anything he set out to do. Shortly after he started his job, I needed to leave town for a week. Before I left, I met with him to explain a new assignment, answer his preliminary questions, and ask him to complete a flow chart and to begin writing the programs while I was gone. When I returned, he had not only completed the things I had asked him to do, but he had also completed and run the programs successfully. I’ll never forget his response when I asked him how he had done this so quickly. He said, “I know you really believed that I would be successful in this assignment. For this, I wanted to please you, so I worked late every night while you were gone so I could have it done.”
If you expect the best from people, you will get the best from them.
7. Delegate authority along with responsibility.
My husband is a diabetic and takes insulin. In order to regulate the glucose level in his blood, he uses a meter to check his blood sugar four times each day. One day, after eating breakfast, checking his glucose level, taking his insulin and reading the newspaper, he accidentally discarded his glucose meter with the newspaper. By the time he realized that his glucose meter was in the garbage can, the trash collector had already picked up the garbage. Not wanting to purchase another glucose meter, he called the manufacturer and asked the customer service representative what could be done. The representative authorized our local pharmacy to give my husband a new glucose meter at no charge, and she also committed to replace this meter for the pharmacy.
The customer service representative had the responsibility to answer customers’ phone calls and also had the authority to make decisions regarding these calls. She did not have to ask a supervisor for permission. The advantages to the company are that the customer service employee knows that she is a valued employee and, as such, has a high degree of job satisfaction, and my husband is a happy customer. In this case, the company gave away an $80 item free; however, my husband is now a customer for life and will buy test strips for his meter from this company forever. These test strips cost $3.00 per day.
8. Contribute to the success of others.
Linda Chandler has made an enormous difference in thousands of people’s lives, both in her leadership roles in several companies and through her seminars and keynote speeches. When I asked her what she considered her main purpose in life, she said, “I believe very strongly that my purpose on this planet to help people to be all that they can be. It’s to be there as a leader and to also inspire true leaders.”
Fulfilling the role of a mother provides one of the greatest opportunities for many women to exercise their leadership skills and to contribute to other human beings, from the time they are born to adulthood. I consider my mother to be one of the greatest leaders I have ever known.
9. Recognize others for their contributions.
People love to be recognized for their achievements and accomplishments. In fact, research has shown that recognition is a greater motivator than salary. (Money can be a de-motivator if there isn’t enough, but studies have shown that increased salary does not necessarily create increased motivation.)
The most effective leaders do not take all the credit themselves for their achievements. Bob Woodruff once said at Coca Cola, “There is no limit to what a man can achieve as long as he doesn’t care who gets the credit.” Of course, this is true also for women leaders.
When people are recognized, they are eager to support the leader in every way they can. In most cases, this means even greater contributions to the leader’s goals and objectives.
10. Treat others with respect.
Effective company leaders treat their employees as they would have the employees treat their customers.
As a leader, what are some of the other things you do in demonstrating that you believe in the power and possibilities in people? What have been the results?
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